WHO ARE WE?
The website accessible at the URL www.seiven.com (hereinafter referred to as “the Website”) is owned by SERIVA INVEST, a simplified joint-stock company registered with the Rennes Trade and Companies Registry under number 914501689, with its registered office located at Rue Didier Daurat, 35136 Saint-Jacques-de-la-Lande.
SERIVA INVEST manages the Website and processes various personal data (hereinafter referred to as “your Data”) as the data controller. SERIVA INVEST places confidentiality and respect for your Data at the core of its concerns. It ensures the protection, confidentiality, integrity, availability, and security of the Data you provide on the Website.
SERIVA INVEST takes all necessary measures to:
- Provide clear and transparent information on how your Data is processed;
- Ensure that individuals understand the purpose and scope of their consent by providing clear and tailored information;
- Implement technical and organizational measures to protect your Data from unauthorized access, disclosure, loss, or alteration;
- Retain your Data only as long as necessary for the intended purposes;
- Allow you to access and modify your Data at any time.
This document constitutes the data protection policy implemented by SERIVA INVEST. It may be updated to comply with legislative, regulatory, or technological changes. Please consult this page regularly. For any questions, you can contact us:
- By phone : + 33 (0) 2 23 20 10 10
- By email : communication@seiven.com
- By post mail : Rue Didier Daurat, 35136 Saint Jacques de la Lande, FRANCE
DATA COLLECTED
SERIVA INVEST may ask you to provide personal data to use the services offered on the Website.
The data collected are, depending on the situation:
- Directly from the User through registration forms completed on the Website or through quotation requests;
- During the use of the Website via information from cookies.
Data subjects : Individual Users
Data collected :
- Identity information: first name, last name;
- Contact information: email address;
- Voluntary information entered on the Website.
SERIVA INVEST informs Users during data collection if the information is mandatory or optional :
- Mandatory data is necessary for the operation of the Website and access to the offered services;
- Optional data may be provided at the User’s discretion.
Each form limits data collection to what is strictly necessary and indicates mandatory or optional fields with an asterisk (*). If you choose not to provide such information, you may not be able to access certain services or features of our Website.
PURPOSES OF COLLECTING PERSONAL DATA
SERIVA INVEST collects and uses User Data for its business needs within the framework of the following processes:
Data collected: Identity information of individual Users (first name, last name).
Purposes:
- Communication with individual Users;
- Administrative management of the Website.
Legal basis: - Consent of the individual concerned.
Data collected: Contact information of individual and corporate Users (email address).
Purposes:
- Communication with individual Users;
- Administrative management of the Website.
Legal basis: - Consent of the individual concerned.
Data collected: Additional information voluntarily entered on the Website.
Purposes:
- Communication with individual Users;
- Administrative management of the Website.
Legal basis: - Consent of the individual concerned.
If you have consented during the collection of your Data, promotional emails offering new products, promotions, etc., may be sent to you. You may opt out of receiving emails from SERIVA INVEST at any time by clicking the link provided for that purpose.
SERIVA INVEST is committed to collecting your Data solely for the specified, explicit, and legitimate purposes mentioned above and not to process such data in a way incompatible with these purposes.
DATA RETENTION
SERIVA INVEST retains your Data only for the time necessary for the purposes for which they were collected and in compliance with applicable regulations. Therefore, your Data is stored for three (3) years from the date of collection or your last contact, whichever is later.
RECIPIENTS OF PERSONAL DATA
As part of a strict access management and confidentiality policy, only authorized recipients within SERIVA INVEST are permitted to access the information you have provided. Access to the Data is restricted to:
- Authorized teams within SERIVA INVEST as part of their mission execution.
The Data is never transmitted to third parties for advertising or promotional purposes without your prior consent. In line with the purposes for which your Data was initially collected or for which you have expressly consented subsequently, the recorded information may only be shared with SERIVA INVEST’s partners.
The contact details of these subcontractors can be provided upon request at the following address: communication@seiven.com.
INTERNATIONAL DATA TRANSFERS
As part of SERIVA INVEST’s mission and to optimize the quality of services, the aforementioned Data may be transferred outside France and/or to countries outside the European Economic Area (EEA).
For international transfers of your Data, we inform you that these are governed by the Standard Contractual Clauses established by the European Commission, which the CNIL has recognized as ensuring an adequate level of protection for privacy and the fundamental rights of individuals.
SECURITY OF PERSONAL DATA
SERIVA INVEST is committed to protecting and securing the Data you have chosen to share. It has implemented the necessary physical, electronic, and organizational safeguards to prevent any loss, misuse, damage, destruction, or unauthorized disclosure of the Data.
YOUR RIGHTS
In accordance with applicable data protection regulations, you have several rights:
- Right to Information
The right to be informed clearly, transparently, comprehensibly, and accessibly about how we collect and use your Data, your rights, and the recipients of your Data. - Right of Access
The right to obtain a copy of the Data we process. We may charge a fee for any additional copy requests. - Right to Data Portability
The right to obtain your Data in a structured, commonly used, and machine-readable format and the right to request its direct transfer to another data controller where technically feasible. - Right to Withdraw Consent
The right to withdraw your consent to the processing of your Data based on this legal ground. - Right to Rectification
The right to request the correction of your Data if it is inaccurate or outdated, or to complete it if it is incomplete. - Right to Object
The right to object to the reuse of your Data for solicitations, particularly for commercial purposes, at the time of an order or contract signing. - Right to Erasure
The right to request the deletion of your Data. In some cases, we may be required to retain your Data for legal or legitimate reasons. - Right to Restriction
The right to request the suspension of the processing of certain Data. - Right to Lodge a Complaint
The right to contact and lodge a complaint with the competent data protection authority in your country (in France, the CNIL)
- Right to Determine the Fate of Your Data in the Event of Death
- The right to provide us with instructions regarding the handling of your Data after your death.
SERIVA INVEST has appointed Mr. Alexis Jubert as Data Protection Officer (DPO). This appointment takes effect on October 2, 2024.
To exercise your rights, please address your request to the Data Protection Officer at the following addresses :
- Email : communication@seiven.com
- Postal Address : Rue Didier Daurat, 35136 Saint Jacques de la Lande, FRANCE
We will respond within one (1) month from the date of receipt of your request. This period may be extended by an additional two (2) months depending on the complexity and number of requests.
COOKIES
For any information regarding cookies, you can consult our cookie policy by clicking here.
